Can I move an order to a Pop Up?Updated 5 days ago

Yes! However, there are a few stipulations that make an order eligible for transfer:

• Once an order is placed, it can only be moved into a Pop Up within 48 hours

  • Please note this is 48 hours NOT 2 business days

• The target Pop Up must have been open before the order was placed

• Subscription or TikTok orders cannot be moved into a Pop Up

• Orders cannot be moved into a closed Pop Up

• If an order is already in a Pop Up, it cannot be moved into a different one
  
  To move an order, log into your Account and go to your Business Portal. In customer orders, you’ll see the option to “Move to Pop Up” on eligible orders. Click this button and select the Pop Up you’d like to move it to. Please note that once an order is moved, it can not be undone.