As a Brand Ambassador, you can drop ship to your customer at the last stage of checkout by entering their shipping information. We do not suggest using the customer's email address for drop shipping, as it may log you out and store your payment infor
Red Aspen is fully committed to our 20-day satisfaction promise, and we are dedicated to upholding this promise. Customers and Brand Ambassadors can initiate returns by contacting [email protected]. Options for returned items include a replacement,
When a return is processed, the Brand Ambassador's commissions will be "clawed back", and PV will be deducted accordingly. However, if a store credit promo code is used for a future purchase, the Brand Ambassador will receive PV for the order. It's
Large-volume returns will need to be reviewed by the support team before they are processed. Please note that there are also policies surrounding large-volume returns that may result in the cancelation of a Brand Ambassador or customer account.